Noble-Amcat Customer Care provides highly coordinated implementation services to ensure that your project is installed and operational on time and on budget.
Implementation Methodology
On-site implementation focuses on the successful integration of the Noble-Amcat system into your business model.
The implementation coordinator works with your team to plan out the requirements and timeline for your project.
Milestone meetings are conducted to ensure that open communication and a ‘no-surprise’ atmosphere are established as key principles of the project.
In a pre-install conference call, specifications for the project and specific requirements to be coordinated by both the Noble-Amcat team and your team are discussed, documented and distributed.
Coordinated training with implementation enables users to quickly begin operation.
Post install follow-up procedures are designed to achieve the highest level of customer satisfaction in the industry.
On-going customer support with dedicated Account Managers ensures that the implementation is completed successfully.