Amcat Wins CRM Excellence Award

U.S. Rare Coin and Bullion Reserve personalizes customer service with unified contact management solution

Full Release: CRM Excellence Award

Amcat’s contact center technology has been awarded the “CRM Excellence Award” from Customer Interaction Solutions magazine for 2006. The award recognizes how Amcat’s unified contact management system has helped U.S. Rare Coin and Bullion Reserve to more accurately profile customers, identify sales trends & investor opportunities, and schedule appropriate follow-up activities.